Refunds & Shipping Policy

Refunds

Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. This can take up to 5-7 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at support@ttpnutrition.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ttpnutrition.com and send your item to the address below:


Shipping
To return or exchange your product, you should mail your product to: 

Top Tier Performance

PO Box 251,

Crescent, IA 51526


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Time

Most orders ship within 1-3 business days and are shipped via USPS or UPS. We take pride in shipping orders quickly. If your order has not shipped within this time frame there may be an issue with your address, USPS or UPS may have not received it correctly or another issue. Please reach out as we will gladly help you get your order figured out. support@ttpnutrition.com